Parent Portal FAQ

Q. What is the eSchoolData Parent Portal?

A. The eSchoolData Parent Portal is a highly secure, Internet-based application through which parents and guardians are able to view district-permitted details of their student’s academic record.

Q. Who is eligible to register for a Parent Portal account?

A. Only parents and guardians of currently enrolled students who are also flagged to receive correspondence are eligible to register for an eSchoolData Parent Portal account.

Q. What computer hardware and software do I need to use the Parent Portal?

A. To effectively access your Parent Portal account, you need a Macintosh or Windows PC with an Internet connection.

  • For a Mac, we recommend using Safari 4.0.4.
  • For a Windows PC, we recommend using Internet Explorer 7.0 or higher.

Q. How do I register for a Parent Portal Account?

A. CLICK HERE for a step-by-step guide on how to set up a Parent Portal account. You will only need the student ID, name, and grade for one of your children to complete registration for all the students you are authorized to see.

Q. What information is available on the eSchoolData Parent Portal?

A. You will have access to Attendance, Schedules, Report Cards, Progress Reports, and more. CLICK HERE for a step-by-step guide on how to view information on the eSchoolData Parent Portal.

Q. When will Reports cards and Progress Reports be posted on the eSchoolData Parent Portal?

A. A School Messenger Calling System message will be sent out when Report Cards and Progress Reports are available for viewing on the eSchoolData Parent Portal.

Q. What if I forget my password?

A. If you forget or misplace your password, go to your Parent Portal Log In Page at https://esd-parentportal.mhric.org. Click on the link “Forgot your password? Click here to retrieve it.” You will see a new page, enter either your UserID or email address. Hit the “Request Password” link. You will receive an email with a link to the Change Password page.

Q. What if I do not receive a response email about my password inquiry or registration request?

A. First, check your spam folder. Your email rules and/or SPAM filter may be set to block delivery of emails sent from the Parent Portal. Then, be sure to add noreply@eschooldata.com to your address book or list of approved senders. This will ensure that future emails from the Parent Portal will be properly received.

Q. How can I change the email address associated to my Parent Portal account?

A. The email address associated with your account can be changed by clicking on the “My Account” icon on your personal home page. Then, click “Update Account Info” from the tabs on the left and enter your new email address. Click “Save.”

Q. Who can I contact if I am having trouble using the eSchoolData Parent Portal?

A. If you have registered for a Parent Portal account and have been denied access, please call the Guidance Office of your student’s school to verify your contact information. If you are having technical difficulties while trying to register or while using the Parent Portal, please email ParentPortal@spackenkillschools.org.